Overview

The business world relies on communication, every interaction with a client or potential business partner is an opportunity to build relationships and advance in your professional life, However, ineffective communication can have a very negative impact on business.

Objectives

• Enhancing professional ethics and responsibility in daily work behavior.
• The program contributes to enhancing understanding of appropriate work behavior.
• Improving awareness of suitable behaviors in the workplace.
• Developing communication skills to build strong and effective relationships within the team.
• Enhancing professionalism in appearance and behavior through selecting appropriate attire and appropriate actions.
• Improving time and meeting management and acquiring strategies for effective time management and active participation in meetings.

Benefits

• Languages of Etiquette and Protocol
• Differences between Business Protocols and How to Consider Them
• Effective Communication and Dealing with Different Personality Types
• Language of Dress and Appropriate Accessories for Women and Dress Code Rules
• Exchange of Business Cards and Wearing Name Tags (Name Tag & Pin)
• Important Rules and Interpretations According to Body Language
• Priorities and How to Deal with Them in a Business Context
• Golden Rules for Dealing with VIPs and Officials
• Difference between Occasions and International Conferences
• Flag Arrangement Protocol
• Art of Taking Individual and Group Photos
• Effective Remote Work Management
• Meeting Management Etiquette

Target Group

• For all interested individuals who wish to apply etiquette and protocol rules in all fields and of any age.

Course Content

• • Concept and importance of etiquette.
  • Understanding protocol.
  • Difference between protocol, ceremonies, and etiquette.
  • Key qualities and skills of protocol and ceremonial workers.
  • Skills for interacting with VIPs.
  • Types of visits (official visits, business visits, private visits, transit visits).

• • First impression (how to impress others at first sight).
  • Handshake and introductions.
  • Applying global standards while preserving Saudi identity.
  • Protocol for ceremonial events.
  • Protocol for signing agreements.
  • Protocol for wearing Saudi national attire.
  • International compliments.
  • Business card etiquette.
  • Meeting preparation skills to ensure success.

Day3:

• • Protocol and etiquette for gift exchange.
  • Invitation card protocol.
  • International model for receiving an important figure.
  • Protocol for seating guests at meetings and tables.
  • Attire etiquette (Gulf attire, perfumes, makeup, heels, abaya, types of formal suits).
  • Telephone etiquette (internal and external).
  • Etiquette for working with colleagues.

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