Our Services

 

Consulting

Public Sector Private Sector Non-Profit Sector

At ERSA, we believe in the transformative power of human capital. Our bespoke consulting services are crafted to elevate your team's skills, enhance organizational performance, and foster a supportive, thriving work culture. We collaborate with you from the initial design phase to seamless implementation and ongoing monitoring.

Our expertise spans key areas, including:

  • Developing robust human capital development strategies.
  • Building and analyzing governance policies and frameworks.
  • Designing and implementing impactful initiatives.
  • Measuring and analyzing the true impact of your efforts.
  • Preparing and localizing professional guides and reports.
  • Designing and facilitating engaging workshops.
  • Cultivating critical soft skills to create a supportive and psychologically healthy work environment.

 


We invite you to schedule a consultation at your convenience now!

 


Book a Consultation!

Training Programs

In-person Synchronous Asynchronous
Virtual Reality (VR)

Our world-class training programs in etiquette, protocol, and leadership are trusted by individuals and companies across the GCC and the Middle East. We are known for our dedication to training quality and our meticulous attention to detail.

We offer flexible learning options to suit every need, including in-person, remote (synchronous and asynchronous), and cutting-edge virtual reality (VR) experiences. Our tailored approach ensures an exceptional learning journey for individuals and organizations seeking to cultivate a unique professional culture.

Browse Our Training Courses

 

Social Responsibility Initiatives

As part of our commitment to social responsibility, we offer complimentary 60-minute training sessions to educational institutions, including public and private schools and universities. These sessions are designed to empower students with the confidence and social skills needed to make a strong first impression and build lasting connections.

Contact us

 

Personal & Family Training

We specialize in helping families maintain the highest standards of household management. Our services range from creating custom household guides to providing hands-on training for family members and domestic staff, ensuring every home operates with seamless excellence.

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FAQs

 

The courses at ERSA Academy are recorded and available online, which you can watch anytime and from anywhere in the world. Some courses are also broadcast live and exclusively on the ERSA Academy, or are held in person.

  1. You can choose the type of course—whether it’s free or paid—by using the filters on our training programs page.
  2. Once you select a course, you can check its duration and start date directly from the course’s main page.
  3. If the courses are pre-recorded, you can watch them online anytime on the ERSA platform.
  4. For in-person training, the start date will be announced in the course page.
  5. To register, click the “Register” button. You will then be directed to the course page to begin.
  6. You can also track your progress on the progress bar located at the top-left of the page.
  7. Upon completing the course, you can download your certificate.

We use a variety of different teaching methods for each course: video, audio, quizzes, interactive images, and reading texts.

We’re experienced training within multiple industries, including tech, finance, healthcare, and hospitality.

Yes, all corporate training programs are tailored to align with your business goals.

Yes, we provide trainings for teams of all sizes, from small groups to company-wide sessions.

Yes, all private courses are fully customizable to meet your specific needs.

Yes, we offer age-appropriate etiquette training for children and teens.

Yes, private virtual courses are available upon request.

Yes, upon successful completion of all units and passing all assessment criteria, a certificate of completion will be issued immediately.

You can pay using Mada card, Apple Pay, or bank transfer.

Click the live chat button at the bottom of the page and send your inquiries. Our team will respond to you on WhatsApp. Alternatively, you can send a message on the Contact Us page.

Etiquette & Leadership Metrics

We believe that what is not measured cannot be improved. Therefore, we provide specialized metrics that ensure your efforts are guided in the right direction to achieve the best results.

Etiquette Metrics

Internal Communications

We redefine internal communication as a strategic tool to elevate work culture, boost productivity, and strengthen corporate alignment. Our innovative and integrated programs are designed to authentically reflect your organization’s values and effectively engage employees, cultivating a deeper sense of loyalty and belonging.

Our comprehensive services include:

  • Developing strategic communication plans and event calendars.
  • Building and managing robust internal communication structures.
  • Designing and implementing employee initiatives and programs.
  • Providing hands-on program management, follow-up, and support.
  • Measuring program impact and preparing annual reports.
  • Supporting talent acquisition and onboarding efforts.

 

Meetings & Conference Management

We provide sophisticated solutions for a wide range of organizations, from corporations and institutions to private families. Whether you’re managing a foreign delegation at a major event, a hotel group arranging seating for high-level diplomats, or a global company ensuring cultural sensitivities are observed, we can help.

We’d be delighted to connect with you to learn how our services can benefit your unique needs.

Inquire Form

Please fill out the form below

    Company Name *

    Email address *
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    Phone number *

    Please enter the mobile number including the country code, for example: +966XXXXXXXXX

    What services are you interested in? *

    ConsultationTraining ProgramsEtiquette & Leadership MetricsInternal Communications ManagementMeetings & Conference Management

    What training topics are you interested in?

    Etiquette and ProtocolEffective CommunicationDining EtiquettePolished ProfessionalProfessional DevelopmentOther

    How many participants are you planning for?

    Preferred Training Format

    Preferred Training Date or Timeline

     

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    جميع محتويات موقع إنشاء محمية بحقوق الملكية الفكرية.