Overview

A first impression is made in the first seven seconds of meeting someone. That first impression includes the way you dress, your posture, the way you make introductions, and the way you communicate.

Do people instantly like you, or are they still unsure? Do you make people feel at ease, and do they want to get to know you better? The personal branding and lifestyle training will make the answer to these questions YES!

ERSA will help you navigate all the tricky situations you come across in daily life, and answer the questions that pop in your head throughout the day, like “Should I have put my napkin there?”, and “What is the dress code for this event?”

   Objectives

• Enhance personal confidence and self-esteem by learning to behave politely and dealing with various social situations effectively.
• Promote understanding and respect, contributing to the building of strong and positive relationships.
• Intelligently handle all complex situations encountered in daily life.
• Greet guests warmly.
• Organize social events with elegance, professionalism, and social etiquette.
• Answer questions that come to mind throughout the day, such as “Should I place my napkin here?” or “What is the appropriate attire for this event?”

   Benefits

• Providing a comprehensive understanding of the concepts and fundamentals of social etiquette.
• Clarifying the relationship between the principles of social etiquette and the fundamentals of Islamic culture, Arab customs, traditions, and ethics.
• Equipping participants with the necessary skills in the field of social etiquette and developing these skills to apply etiquette in their social lives, daily interactions, and confront various situations with others.

   Target Group

• For all ladies in society and those interested in applying social etiquette rules in all fields and of any age.

   Course Content

Day One: Introduction to Courtesy and Etiquette

• What is etiquette?
• The importance of knowing etiquette and courtesy.
• Differences in etiquette.
• Etiquette for dealing with oneself.
• Etiquette for walking and proper movement.
• Proper standing and sitting etiquette.
• Body etiquette: (elevator + regular stairs + escalator).
• Etiquette for introductions and handshakes.
• Etiquette for conversation and introducing others.
• Listening etiquette.
• Questioning etiquette.
• Etiquette for responding to confidential matters.

Day Two: Communication and Compliments

• Etiquette Etiquette for speaking in foreign languages.
• Etiquette for praise, compliments, and gratitude.
• Public transportation etiquette and mobility.
• Public place etiquette.
• Housing etiquette and event attendance.
• Social events. Gift etiquette, flower giving, and their meanings.
• Dining etiquette.